WHAT WE DO - AND WHY WE ARE YOUR BEST CHOICE
1. LIVE HERE IN MERIDA, YUCATAN - FULL-TIME.We are full-time, permanent residents. Even though our ex-pat team members maintain residences in Toronto, New Orleans, and St. Pete, Florida – Merida, Yucatan has been our home and business location for many years. (SEE “ABOUT US”) to top 2. WORK HERE FULL-TIME.Our team has rich working experiences both in the Yucatan and abroad and diverse backgrounds that uniquely qualify us to serve you – our successes and maturity give you the confidence you need in such an important quest. We are on- site medical trip and medical services coordinators and facilitators working in tandem with a large network here at your destination. We are not a cookie cutter referral service and not a travel agency. to top 3. HAVE BEEN MEDICAL PATIENTS HERE.We have had our own medical, surgical and dental treatment as both in- and out-patients in all private hospitals here, AND we have personally evaluated all physicians, dentists, and hospitals for the last five years. Your Director (American) and Associate Director (Canadian) have had 100% medical and dental care here in Merida, Yucatan for a half-decade. In fact, our international insurance has a clause whereby if we are injured or require surgery while visiting other countries, we are airlifted – back to Merida, Yucatan. to top 4. ARE NOT A LARGE CORPORATION.We are a small, focused team that has forged a liaison with a medical network having proven success. We are not an impersonal corporate conglomerate. The team you see at our ABOUT US link is comprised of the very people who are here to welcome you and ensure that everything proceeds as promised. to top 5. CUSTOMIZE YOUR TRAVEL JOURNEY.Our job is to understand your medical, surgical or dental requirements and devise for you an Individual Medical Traveler Plan (IMTP). The American and Canadian facilitators who speak with you on the phone or by e-mail or video teleconference, are the same people who make your medical arrangements here in Yucatan; the same team members who have made personal contact with your doctors and have inspected the facilities; the coordinators who handle all of your medical business details, accommodations, transportation, and take care of all of the details of your medical trip. We are the coordinators who greet you at the airport. to top 6. ACCOMPANY YOU THROUGHOUT YOUR STAY.We represent you. In fact, we basically hold your hand and escort you personally through each step of your medical trip here. You are our number one priority and our special patient project during the entire trip. to top 7. SPECIALIZE IN ONE EASILY ACCESSIBLE GEOGRAPHIC AREA.We are located just across the Gulf of Mexico, only about a 2-hr flight from Houston and the U.S. Gulf States and less than 4 hours from Toronto, Canada. The known risks associated with taking a 20-hour flight overseas to India, Thailand or Singapore include serious jetlag which - depending on time zones crossed - can take as many as 5-6 days of recovery before even entertaining the thought of major surgery. Deep vein thrombosis which in some cases is life threatening has been well documented as a complication of lengthy flights. We believe that Merida, Yucatan is an ideal location offering the highest quality healthcare experience for the medical traveler. (And with the draw of Colonial Merida, the Emerald Coast, Chichen-Itza and the Caribbean beaches of Cancun and the Riviera Maya nearby, it easy to add a rest and recuperation vacation if you wish) to top 8. MAKE A SOLID CONSUMER COMMITMENT.We specialize in assisting patient-consumers with their surgical and dental needs. We also coordinate all of your transportation, meetings, and appointments – for your full visit. Surgery is stressful and we want to insure that you have nothing else to worry about. And we have a select list of evaluated accommodations in several price ranges that we arrange for you. We will recommend the best way to fly into Merida or Cancun. We take care of you from the airport until you depart – it’s all part of our custom package. to top 9. KNOW WHAT WE ARE TALKING ABOUT.We are researchers, patients here ourselves, and consumer advocates. Take a look at our 6000-word, 2009 & 2010 articles on MERIDA MEDICAL TOURISM. (Click the ABOUT US, OUR ARTICLES or QUOTES & TESTIMONIALS links.)to top 10. WORK WITH ONLY THE MOST HIGHLY QUALIFIED DOCTORS AND HIGHEST RANKED PRIVATE HOSPITAL.We interview and evaluate every physician and dentist. We have inspected and evaluated all facilities. (In fact, we have used the same doctors and the hospital we recommend.) We examine all credentials and certifications. And we study surgical success rates. to top 11. NEGOTIATE THE BEST HOSPITAL, DOCTOR, AND HOTEL RATES.With our company and team located here, we have the advantage of maintaining personal contact with hospital administrators and individual doctors. Our close relationships allow us to be effective in negotiating the very best medical fee for the consumer – without sacrificing the highest level of medical quality. And this advocacy applies to hotel, B& B, and hacienda rates as well. We maintain good working relationships and select only the most appropriate accommodations for our patients – and at all budget levels - to insure the best discounted rates. to top 12. CONTINUE TO WORK WITH YOU – AFTER YOU GET HOME.We continue to work with you, your home country doctor, and the doctor here who performed your treatment – after you get home. And we ascertain that all of your records here are furnished to you and your home doctor. Our doctors are available to you and your home doctor for consultation after you get home. And we follow-up with our Patient Satisfaction Survey which helps us evaluate and understand your experience here. to top 13. EMBRACE TRANSPARENCY AND DISCLOSURE.Our core values include complete openness and honest guidance. We provide the consumer with as much information as needed for you to make a sound decision. Cost breakdowns, physician curriculum vitas, surgical success rates, authentic testimonials, constant communication, and we provide consumers with the listing of doctors and facilities. to top |



